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Terms of Service

Terms of Service for Vanketo, operated by Criska PTY LTD

These Terms of Service (“Terms”) govern your access to and use of Vanketo’s website (the “Site”) and any products or services offered by Vanketo (the “Services”), which are operated by Criska PTY LTD trading as Vanketo. By using the Site or Services, you agree to these Terms. If you do not agree to these Terms, you may not use the Site or Services.

  1. Account Registration

You must create an account in order to use some of the features of the Site and Services. When creating your account, you must provide accurate and complete information. You are responsible for maintaining the confidentiality of your account and password and for all activities that occur under your account. If you suspect unauthorized use of your account, you must notify Vanketo immediately.

  1. Product Orders and Payment

All orders are subject to acceptance by Vanketo. The price for each product is shown on the Site and includes any applicable taxes. Payment must be made at the time of the order using the payment methods provided on the Site. Vanketo reserves the right to refuse any order or cancel any purchase for any reason.

  1. Shipping and Delivery

Vanketo will arrange for shipping and delivery of products to the address you provide at the time of the order. Shipping and delivery times may vary depending on your location and the availability of the product. Vanketo is not responsible for any delays or issues caused by third-party delivery providers.

  1. Returns and Refunds

Vanketo offers returns and refunds only for damaged products. If you receive a damaged product, please notify Vanketo within 10 working days of delivery and provide photos or a video of the damage. Vanketo will provide a refund or replacement product at its discretion.

  1. Privacy

Vanketo is committed to protecting your privacy. Please see our Privacy Policy for details on how we collect, use, and disclose personal information.

  1. Intellectual Property

All content on the Site, including text, graphics, logos, images, and software, is the property of Vanketo or its licensors and is protected by Australian and international copyright and trademark laws. You may not use or reproduce any content from the Site without the prior written consent of Vanketo.

  1. Disclaimer and Limitation of Liability

The Site and Services are provided on an “as is” and “as available” basis without any warranties or representations of any kind, whether express or implied. Vanketo does not guarantee the accuracy, completeness, or timeliness of the Site or Services, and is not responsible for any errors or omissions. Vanketo is not liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use of the Site or Services.

  1. Governing Law and Dispute Resolution

These Terms are governed by the laws of the state of New South Wales, Australia. Any dispute arising out of or in connection with these Terms or the Site or Services will be resolved through binding arbitration in accordance with the rules of the Australian Centre for International Commercial Arbitration.

  1. Changes to Terms

Vanketo may update these Terms at any time by posting the updated Terms on the Site. Your continued use of the Site or Services after any such changes constitutes your acceptance of the revised Terms.

If you have any questions about these Terms, please contact us at hello@vanketo.co.